Refund policy

Refund Policy

Last updated: Oct 30, 2026

At Zuravita, your satisfaction is our top priority. We stand behind the quality of every product we sell. If you are not completely satisfied with your purchase, we're here to help. Please review our policy below for full details on returns, refunds, and exchanges.

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all products purchased through zuravita.com. If you are unsatisfied with your order for any reason, you may request a full refund within 60 days of the original purchase date.

To be eligible for a refund:

The request must be made within 60 days of the purchase date.
You must provide your order number or the email address used at checkout.
Products may be opened or unopened — we stand behind our products either way.

How to Request a Refund

To initiate a refund, please contact our customer support team:

Email: hello@zuravita.com
Subject line: Refund Request — Order #[your order number]

Please include the following in your request:

Your full name
Order number
Reason for the refund (optional, but helps us improve)

Our team will respond within 2–3 business days to confirm your refund.

Refund Processing

Once your refund request is approved, the refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.

You will receive an email confirmation once your refund has been issued.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different product, please request a refund for your original order and place a new order on our website.